Refund and Cancellation Policy
Last updated 25 Oct 2026
This policy explains cancellations and refunds for paid plans sold by Mydigitcard.
1. Digital service
Plans activate your digital card immediately upon successful payment. Because access is granted at once, payments are generally non-refundable except as described below.
2. Cancellation
Yearly and multi-year plans are one-time payments and do not renew automatically. You can simply choose not to renew.
The monthly plan uses UPI AutoPay. Your bank or UPI app notifies you at least 24 hours before every debit. You can cancel AutoPay at any time from Billing in your MyDigitCard account or from the AutoPay section of your UPI app. Cancelling stops future debits; your card stays live until the end of the month already paid.
3. When we do refund
- Duplicate or accidental charges.
- Payment captured but the plan failed to activate due to a fault on our side and we cannot resolve it.
Approved refunds are returned to the original payment method, typically within 5–7 business days.
4. How to request
Email support@mydigitcard.in or message us on WhatsApp at 8600733601 within 7 days of the charge with your registered email and payment reference.
5. Referral commissions
If a referred purchase is refunded, any related agent commission may be reversed.